What Our Customers Are Saying

We believe the best way to understand our products is through the voices of those who’ve experienced them. Here, you’ll find genuine reviews from our customers who’ve enjoyed creating beautiful terrariums, discovering unique glass pieces, and finding the perfect accessories for their projects. From DIY kits to finishing touches, these stories highlight how our products have inspired creativity and brought a little nature into their homes.
Based on 1718 reviews
97%
(1667)
2%
(40)
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(6)
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My New Hobby

Absolutely love it.
I've been having a really bad couple of months, and building (is building the right word?) this is the first time I've felt at peace for a good wee while
Love the end result and think I've found myself a new hobby
Really carefully packaged and simple instructions for a first timer - the hand written note was also a lovely extra touch
Absolutely delighted with the end result
Thank you so much - I see a future with a house full of terrariums in my future

Excellent

First time customer.
I had an idea for a gift, but needed it yesterday as I left it way too late to order. Ordered in a panic/rush on Thursday, paying for a Monday slot, but the terrarium was with me on the Saturday (2 days before I was expecting) !! Totally awesome, and the gift was loved !!! Instructions easy to follow, and fun to complete. Would recommend to everyone.

Y
Small Turtle Figurine
Yingjue W. (St Albans, GB)

I bought the cushion moss and the pink little turtle. Very good quality and quick delivery. Very happy about the purchase.

Thank you.

These terrariums bring great joy. The delivery is quick and ordering is easy. Thank you

V
DIY Terrarium Kit with Bonsai H: 32 cm | 'Verona'
VKXIP8aDWXl7SSfJNwtTd5leHCWXIZoTKwQ+1eFd0cQ= K. (Leeds, GB)
Anyone can do this

These terrariums make great personal gifts. I have made about 4 as presents for special friends and family. Everything you need is included and the instructions are perfectly laid out step by step - you really cant go wrong, It is a great feeling once you have created your very own gift. Give it a whirl

Lovely terrarium, but poor customer service

The terrarium itself is beautiful, well put together, and thriving. The instructions provided were clear and easy to follow, which I really appreciated.

Unfortunately, the customer service has been very disappointing. I’ve sent multiple emails and chat messages requesting to purchase the LED cork light as an add-on (it was out of stock at the time of my order, though I proceeded anyway as it was a birthday gift), as it’s signficantly cheaper as an add-on than buying separately. However, I’ve had no response at all. The phone number provided doesn’t work either, so it has been impossible to reach anyone.

Overall, while I love the product, the lack of customer support has left a bitter taste and taken away from what could have been a perfect experience.

Healthy moss

Healthy vibrant moss, large pieces that thrive in terrariums, love to watch it grow.

Fantastic glass!

Great little round terrarium, really hard to find all glass ones and this example is stunning.

N
Dragon Stone
Not T. (St Austell, GB)
For Targaryens and tiny gardens

The magnificently sounding Dragon Stone! Former stronghold of house Baratheon and ancestral seat of house Targaryen. Now you to can own an ancient specimen for your tiny garden.

N
Premium Quality White Gravel 3-8mm
Not T. (St Austell, GB)
Teeny tiny little stones

Pretend you're a giant holding bolders or just pop then in your tiny garden for a splash of contrast...a little goes a long way.

N
Cork Tamper
Not T. (Bristol, GB)
Cork on a stick

The best Cork on a stick I've ever purchased. The craftsmanship is exquisite, with the stick being almost perpendicular to the cork and giving a nice feel in the hand. In practical use you won't be disappointed either with it's tampering abilities, being second to none. You won't be disappointed with this essential tampering tool.

Perfect

New to the terrarium game, They remind me of my grandparents, so I thought I would give it a go. This glass jar is perfect. I’m so proud and pleased with it. 100% would recommend.

It saved my plant

I had an old terrarium who desperately needed help. I’ve bought the kit and followed all instructions, within 24h my terrarium was back to life and is now thriving. The kit arrived super quickly, everything was nicely packed and the instructions super easy to follow?

Lovely jar, packed securely and arrived very quickly

Bought this jar to ‘rehouse’ my ficus plant which has been going through a massive growth spurt. The jar is excellent – now my plant has even more room to grow!
What’s so good about tropicalglass is they give you instructions so you know exactly what you’re supposed to be doing and where everything goes.
This was the first time I’d ‘re-housed’ a plant. I originally bought a jar that was far too big, but it was very easy to return & the refund appeared in my account quickly. I’m very pleased with everything & will definitely be shopping at tropicalglass again – thanks!

Stunning!

Purchased this as a gift for my sister, who really enjoyed making it and is delighted with the finished Terrarium. Tropical Glass are excellent from start to finish with great customer service. This was my second purchase and I will be back for more. Highly recommend.

Cushion moss

I’ve bought this a few times, always arrives looking very green and healthy. This one is a present and is keeping well in a clear plastic container until I see its recipient.

V
Fittonia Mosaic Skeleton | 8.5 cm pot
Vivienne M. (Leeds, GB)
Lovely healthy Fittonia plant.

I bought this as a present for my daughter’s terrarium, a fellow terrarium enthusiast! It arrived quickly with other items that I ordered, was well protected and in fine condition. It is temporarily “parked” in my terrarium until I see my daughter.

Beautifully made.

I bought two of these, one for me, and one as a present. I thought they looked interesting on the website, and I was very impressed with the quality and weight when they arrived. I’m looking forward to placing mine in a terrarium I am planning.

Perfect.

Lovely, healthy plants delivered at lightspeed! Faultless service. Thank you 😊

Stunning!

Second purchase from Tropical Glass and never disappointed. This was a gift for my Sister and she enjoyed building it and loves the finished piece. It's stunning. Will be back to purchase more. Excellent service from start to finish thank you.

J
Fittonia Mosaic Skeleton | 8.5 cm pot
Jeffers (Birmingham, GB)
Fitonia

I've been using these people for some time now and i can honestly I've never been disappointed. The owners are very friendly and always happy to give advice. All plants I've received have been thoughtfully and securely parcelled and arrive in good condition and in good time.
I've made quite a few terrariums for myself and friends and all are in a healthy condition. Top company.

Premium expanded clay pebbles

To have all you need in one store makes finding what you need so easy. My cacti are doing really well with the clay pebbles. Would recommend

Hand blended cacti soil mix

Perfect for what I wanted. Really good quality and price too. Easy to order and didn’t have to wait too long for delivery

DIY terrarium

I Purchased the Verona kit and am very pleased with the service. It came very well packaged including the plants which were in peak condition. Was a little disappointed with the door - I expected a smaller fairy door but it was a mansion door so haven’t used it.
Would recommend.
Thank you tropical glass!

Amazing

Fabulous quality and customer service was awsome